Terms of sale

These general conditions (the “General Conditions” ) rule the way and the sale terms of the goods sold by Decorfood Italy S.r.l(the goods). All sale contracts of goods from Decorfood Italy S.r.l to a customer are ruled by these terms and conditions, which are the most important part of each proposal, order or purchase order confirmation of the goods. Terms and conditions of your order are those in force to the date of it.

1. Goods: Prices and technical characteristics

1.1 The prices of goods sold on line by Decorfood Italy S.r.l are EXCLUSIVE OF DUTY except when it is differently specified. New goods prices cancel and replace the former prices and they depend on goods real availability. Decorfood Italy S.r.l reserves the right, by giving notice to the customer at any time before delivery, to confirm or increase the price of goods on its website.

1.2 All technical characteristics for goods, advertised by Decorfood Italy S.r.l, are from respective producers. Decorfood Italy S.r.l is not responsible for those informations. Except when it is differently specified, informations and software of goods are in English: Photos of goods are only demonstrative.

1.3 Goods cannot tasted. Even if all Decorfood Italy S.r.l workers can give all indications about them. Customers are responsible about their choices about ordered goods, considering the producers’ informations .

2. Order invoicing

2.1 Shopping order of goods to Decorfood Italy S.r.l shell be full in any part to be easly identified. Provided that acknowledgment of the customers’ order is a contractual acceptance.

2.2 Decorfood Italy S.r.l reserves the right not to accept the order when it is incomplete, not well filled up with all customer’s informations. If the order will not be delivered by Decorfood Italy S.r.l, It will inform the costumer and will give back money, if the customer has given money for it. In any case the customer will not be entitled to any compensation.

2.3 The invoicing will be send to the customer by Decorfood Italy S.r.l with the delivered goods. When the customer wants an own name invoicing will have to indicate the opportunity. Decorfood Italy S.r.l is not responsible otherwise.

3. Delivery

3.1 All delivery costs are charged to the customer. Deliveries are made by GLS. When goods are sent cash on delivery, goods will be delivered only after the payment of them by cash, or by cheque registered under Decorfood Italy S.r.l. We reserves the right to deliver goods with a different carrier from GLS or any other means of transport.

3.2 The date for delivery quoted by Decorfood Italy S.r.l is reserved to goods that are stored, and even if they are well valued, Decorfood Italy S.r.l is not responsible about it, in fact Decorfood Italy S.r.l can confirm or change them, following its storage. Any late in delivery, less than 30 (thirty) days, doesn’t give right to the customer to refuse it and not to have any indemnity.

3.4 Decorfood Italy S.r.l reserves the right to deliver goods (pertinent to the same order) in different dates, even if the customer will pay only one carriage.

3.5 Different terms of delivery must be agreed before between the customer and Decorfood Italy S.r.l and accepted by Decorfood Italy S.r.l in writing.

4. Warranties and technical service.

4.1 Decorfood Italy S.r.l warrants that the goods will be fully functioned for their purposes at the time of delivery(see the following Decorfood’s conditions of guarantee). Problems warranted by Decorfood’s conditions of guarantee must be notified before 10 (ten) days from the delivery date. Damaged goods can be replaced only with the return of those malfunctioned in order to Decorfood’s conditions of guarantee. The customer hasn’t the right to any compensation for damages. Decorfood Italy S.r.l the cost for the new delivery.

4.2 In respect with 4.1 article, Decorfood Italy S.r.l doesn’t give a more warranty than that the producers give. Technical service and warranty are done, where it is established, by the producers following the conditions of guarantee of producers’ instructions. If the customer will use goods in a different way from that specified by terms of utilization, Decorfood Italy S.r.l will be not responsible.

4.3 Except in respect of personal injury caused by Decorfood Italy S.r.l, it is settled, that even if it is established Decorfood’s responsibility in comparison with the customer, also in case of total or in part non- execution of the duties assumed from Decorfood Italy S.r.l with the customer, because of the execution of an order; Decorfood’s responsibilities shall not exceed the price of goods bought by the customer and for he has contested,

5. Customer’s right of return

5.1 In order with the law of 22 may 1999 n.185 the customer (only when it’s possible to qualify him as a customer.Ar.1 letterB) shall be entlited to return ordered goods to Decorfood Italy S.r.l within 10 (ten)working days of receipt for a full refund without specifying grounds.

5.2 The customer’s right of return (see the previous law) must be made, not to lose the right, sending a registered to Decorfood Italy S.r.l via A.Volta 20, 37023, Grezzana, Verona (VR) within 10 (ten) working days of receipt of goods. The communication of return can be sent by a telegram or a fax to Decorfood’s telephone number 0458650234, fax number 045907300 but the customer must confirm it with a registered letter within 48 (forty eight ) hours following the telegram or fax.

5.3 All goods must be returned if cash and delivery package.

5.4 When Decorfood Italy S.r.l will receive back the goods(and checked their entireness) Decorfood Italy S.r.l will be back the money to the customer for returned goods(as in bill) except for the delivery costs, which are definitively charged to the customer.

5.5 The customer cannot be entitled to return back sealed audiovisual or software which the customer has opened.

6. Competent court.

When the laws of protection of the customer can be enforced( see the ar:1letterB of the law of 22 may 1999 nr.185) every controversy, joined to BotteroSki’s terms and conditions will be governed by Verona Court.

According to the laws 1341 and 1342 of the civil law the customer declares to have read and understood and to accept the following clauses of Decorfood Italy S.r.l: 1.1, 1.2, 1.3, 2.1, 2.2, 2.3, 3.1, 3.2, 3.3, 3.4, 3.5, 4.1, 4.2, 4.3, 5.1, 5.2, 5.3, 5.4, 5.5 e 6